Refund & Return Policy

Need a different size or want to return your order? Here’s how to request a return or exchange, check eligibility and understand the costs. This policy applies to orders placed through the VHTK Official online store.

Last updated: 3rd October, 2026
3-DAY WINDOW

Contact us within three days of delivery

UNUSED & UNWASHED

Keep tags intact and original packaging unopened.

SIZE EXCHANGES

Customers cover return shipping and reshipping.

REFUNDS AFTER INSPECTION

Approved refunds go to the original payment method

RETURN & EXCHANGE WINDOW

Contact us within three days of the delivery date shown on your courier tracking to request a return or exchange.

Under this policy, we do not accept requests after that period.

ITEM CONDITION

To qualify for a return or exchange, your item must be:

  • Unused, unwashed and never worn during training.
  • In its original, unopened packaging.
  • Complete with all original tags, branding and labels attached and untampered.
  • Free from sweat, dirt, perfume, deodorant scents or damage.

VHTK may refuse a return or exchange if the item does not meet these conditions or is unfit for resale. If it arrived damaged or defective, follow the instructions below.

ITEMS EXCLUDED FOR HYGIENE REASONS

The following items cannot be returned or exchanged unless they arrive defective or damaged:

  • Hand wraps and inner wraps.
  • Mouthguards.
  • Groin guards.
  • Socks and compression undergarments.
  • Towels.

HOW TO REQUEST A RETURN OR EXCHANGE

  1. Email admin@vhtkofficial.com within three days of receiving your order.
  2. Include your order number, the item involved and the reason for your request. Tell us whether you want a return or an exchange.
  3. Obtain the appropriate local or international return address from our team.
  4. Pack the item securely in its original packaging, include the original invoice and send it to the return address provided.

WHO PAYS FOR SHIPPING?

Faulty or incorrect items
If we send you a faulty or incorrect item, VHTK covers all shipping costs associated with its return or exchange.

Change of mind or incorrect size ordered
You cover the return shipping cost. For an exchange, you also cover the cost of shipping the replacement item to you.

REFUNDS

We inspect returned items after they arrive and notify you whether your refund is approved or rejected.

VHTK processes approved refunds to the original payment method within 7 business days after receiving the returned product. This is VHTK’s processing timeframe; your bank or payment provider may take additional time to make the funds available. No restocking fee applies.

DAMAGED ITEMS

If your order arrives damaged, email admin@vhtkofficial.com within 24 hours of receiving it. Include your order number and clear photos of the damage so we can review the issue.

INTERNATIONAL ORDERS

For orders delivered outside the United States, customers are responsible for customs duties and any applicable regulatory fees charged in their country.

Need To Start A Return?

Email your order number, the item you want to return or exchange, and the reason for your request to admin@vhtkofficial.com.